Please read the information on this page in conjunction with the information detailed in the ‘Things you need to know’ section of either Weston Park or Hylands Park depending on which site you are intending to visit.

Stewards and other festival staff are aware that not all disabililties are visible, so we ask that you are patient if you do not receive the attention you would expect. Please make them aware of any problems and they will assist you.

SEE Tickets receive a briefing document with regard to disabled facilities so they should be able to answer your querires, although we do try to answer everything here and also on the booklet you will receive with your tickets.

You will receive site information in writing with your tickets. This will contain details on how to access the campsites, arena and viewing platforms. you will also receive a wristband that will give you and your helper access to the disabled facilties on site.

There are some paths through the park but please note that Weston is parkland and the terrain is uneven and difficult to traverse. You should bear this in mind if you are a wheelchair user or find mobility difficult, especially in the dark and in inclement weather.

If you require assistance at any time during the festival please speak with a Steward or enquire at the Welfare Tent or information points

Tickets

You are permitted to bring 1 assistor to V, please contact SEE Tickets on 0870 120 2224 for further information.

Wheelchair charging

There are 2 electronic wheelchair charging points: one in the Welfare Tent and the other on the V Stage viewing platform. Please note that the chargers we have are suitable for 90% of electronic wheelchairs currently available. We cannot guarantee they will charge all wheelchairs.

If you require assistance at any time during the festival please speak with a Steward or enquire at the Welfare Tent or information points.

Parking & camping

There is a separate camping field and car park for disabled customers however you are welcome to use the general car parks and campsites if you wish. Car parking is £8 per vehicle payable on arrival unless you are a blue badge holder.

Viewing platforms

There are viewing platforms for the V Stage, Channel 4 Stage, JJB/Puma and Virgin Mobile Union. These will have set capacities and you should be aware that admittance is not guaranteed. We try to endeavour that only disabled persons and their helpers are admitted, if you see people without the required wristband, please bring it to our attention. In some cases it may be that people are not disabled but have temporary mobility issues, the Stewards at the viewing platforms will assess them on site.

The access ramps to the platforms will be in accordance with disability regulations and in addition there will be Stewards present to assist wheelchairs to access and exit.

You are advised that flicker, laser, strobe and other lighting effects may be used during some performances.